Commission Disclosure Policy
Totally Vans is part of the Bridle Group and a trading name of Hanborough Enterprises Limited (‘the Company’, ‘Us’, ‘We’ or ‘Our’).
Hanborough Enterprises Limited is regulated for consumer credit activities and insurance distribution by the Financial Conduct Authority – Firm Reference Number 631448. You can check this information at www.fca.org.uk
Hanborough Enterprises Limited is registered with the Information Commissioners Office for the processing of data under The Data Protection (Charges and Information) Regulations 2018. Our Data Protection Licence number is Z264186X. You can check this information at www.ico.org.uk
Hanborough Enterprises Limited is a member of the British Vehicle Rental and Leasing Association and abide by their Code of Conduct. For further information visit www.bvrla.co.uk
We are a broker and not a lender.
We receive our income from the introduction of customers to our carefully selected panel of funders and/or from the supply of vehicles and/or the supply of ancillary goods and services.
Customers who are consumers, sole traders or small partnerships and who use our services resulting in the entering in to an agreement which is regulated by the Consumer Credit Act, have a legal right to ask us to disclose the amount of commission that we receive.
What are we required to disclose?
We are required to disclose the existence of commission as
Commission payable to us by a funder as may affect our independence and potentially give rise to a conflict of interest when offering suitable products to borrowers
Commission could act as an undue incentive to recommend a particular product
Knowing about commission would have material impact on the borrower’s decision. The right of disclosure may be found at the bottom of our order
When can a customer request this?
A Customer may ask for commission disclosure at any time from our initial discussions through to the point when their agreement is set live. After this point we have no obligation to disclose what we have earned from transacting the deal.
How may a customer request this?
Customers may request the disclosure of commission by any means, over the phone, by email, in writing.
By email to firstname.lastname@example.org
By calling 02031 891989
By writing to Totally Vans, 11 North Street, Portslade, East Sussex, BN41 1DH